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張玲珍副教授

姓名

張玲珍

學歷

1.國立東華大學博士

2.美國奧克拉荷馬大學碩士

現任

觀光休閒系副教授

E-mail

107014@mail.hwu.edu.tw

授課科目

觀光休閒英文、領隊與導遊實務、觀光發展與永續、旅遊行程規劃、會展管理、國際禮儀

相關經歷

1.交通部觀光局「好客民宿」計畫訪評委員   

2.四技二專統一入學測驗共同科英文科非選擇題測驗評閱委員

3.花蓮縣政府觀光旅遊局專員(借調)

4.特約外語領隊、外語導遊

5.台灣國際教育中心英語領團教師

6.東華大學企管所兼任教師

7.空中大學花蓮中心兼任教師

專業證照

1.外語領隊人員(交通部觀光局)

2.外語導遊人員(交通部觀光局)

3.會議展覽專業人員認證(經濟部商業司)

4.America Hotel & Lodging Association Certificate of Hospitality

Supervision (CHS): .AH&LA 飯店業督導

5.CHS國際認證

6.民宿管家檢定認證 Bed &Breakfast Butler證照

7.民宿管家檢定認證 Bed & Breakfast Butler推廣人員證書

9.國際航空客運票務中級認證

9.台灣國際郵輪協會認證

10.WSET-L2葡萄酒品評證照

11.WSET-L1葡萄酒品評證照

12.Elderly Massage Level 1: EAMT Aroma Beauty & Massage Training School Canada

13.旅館管理專業人員認證: 推廣人員

14.旅館管理專業人員認證: 監場人員

15.國際禮儀接待人員

16.餐飲採購與供應管理師

17.HACCP合格證照

18.簡報管理策略管理師PMSM

19.數位企業策略管理師DBSM

20.商業經營策略管理師BMSM

21.市場行銷策略管理師MSM

22.會議管理策略管理師CMSM

23.溝通談判策略管理師CNSM

24.觀光餐旅行銷管理管理師THMMM

25.觀光餐旅經營管理管理師THMM

26.觀光餐旅服務管理管理師THSMM

27.觀光餐旅數位行銷管理師THDMM

產學合作及研究計畫

1.105學海築夢計畫

2.104提升外語能力計畫

發表論文

(一)學術期刊論文

(1)陳淑娟、張玲珍*(2018)。原住民族文化教育融入部落觀光之探討。醒吾學報,58期,頁59-80。2018年7月。ISSN:1727-866X*通訊作者。

(2) Chung, K. and Chang, L.(2018),  "A Sustainability Strategy Assessment Framework Model for Medical Tourism Supply Chain in Asia."  Journal of Testing and Evaluation, Vol. 46, No. 2, pp. 745-755. (SCI)

(3) Diksha Naik Gaonkar , Jick Castanha , Ling-Chen Chang , Ruey Feng Chen(2018) .“Importance-Performance Analysis of Telecommunication Industry”, International Seminar & Conference on Learning Organization,ISCLO 6th, pp29-43.(ISSN: 2354-6611)

(4)Karuna Krishna Gauns, Subhash Kizhakanveatil Bhaskaran Pillai, Kaustubh Kamat, Ruey Feng Chen, Ling-Chen Chang. “Impact of Celebrity Endorsement on Consumer Buying Behaviour in the State of Goa,” IIM Kozhikode Society & Management Review 7(1), pp.45-58.

(5)Carmelita D’ Mello, Ling-Chen Chang, Kaustubh Kamat, Miriam Scaglione, Klaus Weiermair, Subhash Kizhakanveatil Bhaskaran Pillai (2015). “An Examination of Factors Influencing Residents’ Perception of the Impacts of Tourism in Goa”, International Journal of Hospitality & Tourism Systems,8(2), p1-11. ISSN: 0947-6250

(6) Carmelita D Mello,Ling-Chen Chang,S.K.Bhaskaran Pillai,Kaustubh Kamat,F.M. Zimmermann,Klaus Weiermai . “Comparison of Multi-Stakeholder Perception of Tourism Sustainability in Goa”, International Journal of Hospitality & Tourism Systems, Volume 9, Issue 2, Dec. 2016.

(7)Kuo-Cheng Chung, Ling-Chen Chang(2015). Combining MCDM Methods and AHP to Improve TTQS: A Case Study of the VETC. International Education Studies, 8(3), p24-34. (SSCI)

(8) 張玲珍(2012)。廚房裡的性別隔離以廚藝系女大學生為例。博雅教育學報 ,第九期,頁79-9420126月。ISSN:1998-5657

(9) 張玲珍(2005)The Internationalization of Taiwan’s Educational System,臺灣觀光學報,第三期,p61-80

(二)研討會論文

(1)   Impact of Celebrity Endorsement on Consumer Buying Behaviour in the state of Goa,  International conference on the theme "Marketing, Technology and Society", India, 2016/9/29-10/01.

(2) Carmelita D’ Mello, Chang Ling-Chen, Kaustubh Kamat, Friedrich M. Zimmermann; Klaus Weiermair, Subhash Kizhakanveatil Bhaskaran Pillai. “Comparison of Multi-Stakeholder Perception of Tourism Sustainability in Goa. 3rd World Research Summit for Tourism and Hospitality and 1st USA-China Tourism Research Summit, 15-19 Decemeber, 2015, Orlando, USA.

(3) 鍾國章、張玲珍(2016)。建構亞洲醫療旅遊供應鏈永續發展策略評估模式,2016東部產業發展研討會,20161014日。

(4) 張玲珍(2015)。餐旅學院的制服文化。2015異文化交流國際學術研討會。台南:南榮科技大學,201534日。

(5)   Carmelita D’Mello, Ling-Chen Chang, Kaustubh Kamat, Miriam Scaglione, Klaus Weiermair(2014). An examination of factors influencing attitude towards Tourism in Goa.” 20th Asia Pacific Tourism Association Annual Conference, July 1-4, 2014, Ho Chi Minh City, Vietnam. 

(6)   Kuo-Cheng Chung, Huing-Hui Lin, Ling-Chen Chang (2014). Establishing TTQS accreditation system performance model for Vvocational training center. ANQ 2014 , May 25, 2014, Singapore.

(7)   Ling-Chen Chang(2012) . Female College Students Perception of Gender Roles in Hospitality Education. Joint Conference the 18th Asia Pacific Tourism Association Conference, June 2012 ,Taipei, Taiwan.      

(8)   Li-Chun Hsu, Ling-Chen Chang*(2010) . An Application of IPA to Measure the Service Quality: A Case Study of International Tourist Hotel”, Asia Tourism Forum, Hualien, Taiwan, 6-9 May, 2010.

(9)   Yungkun Chen, Chia-yon Chen, Ling-Chen Chang, Tsuifang Hsieh (2008). “Exploration of the Growth of International Service Trade from the Perspective of Taiwan’s Tourism Development.”, The 8th Biennial Conference on Tourism in Asia, Angers, France, 2-4 July 2008. ISBN:978-962-367-610-6

(10) Yungkun Chen, Chia-yon Chen, Tsuifang Hsieh, Ling-Chen Chang(2008). “Correlations Between Experience Marketing, Experience Value and Customer Satisfaction of Tourist for Health Tourism in Taiwan.”, The 8th Biennial Conference on Tourism in Asia, Angers, France, 2-4 July 2008. ISBN:978-962-367-610-6

(11) Ming-Huei Lee, Ling-Chen Chang, Jeou-Shyan Horng (2007). “The Study of Service Quality of International Conference Venue in Taiwan.”,1st Hospitality & Leisure: Business Advances & Applied Research Conference, Lausanne, Switzerland, 5-6 July 2007.

(12) Ming-Huei Lee, Hung-Ming Lin, Ling-Chen Chang (2006). “A Study on the Relationship of Service Quality Perception and Behavioral Intentions.”, 12th Asia Pacific Tourism Association & 4th Asia Pacific CHRIE Joint Conference, Hualien, Taiwan, 26-29 June 2006.

(三)其他著作

1)郭木炎等作,張玲珍譯(2008),國際廚藝套餐食譜 (The Recipe of International Culinary Set Menu ),臺灣觀光學院.ISBN:978-957-28376-58

 

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